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General Process

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Come into our office and complete fingerprinting process

Final Requested Location

Sent to RCMP 

Processing times:

3 business days if you have no criminal record

120 days if you have a criminal record

Mailed through regular mail (no expediting options)

Who do I contact regarding the status of my fingerprints with RCMP?

CCRTIS processes applications in the order they are received. If your application is taking longer than the time indicated on the RCMP website, you can call RCMP AT 613-998-6362 OR send an email to with the following information:

  • Full name

  • Date of birth

  • Phone number

  • Document control number (DCN) (if applicable)

  • The date the application was submitted to RCMP

  • The type of application you submitted - (Criminal Record check for...)

Unfortunately, DTC Fingerprinting Services Inc. does not receive any tracking information for applications. This means that once the fingerprints have been submitted from our office, RCMP handles the application.

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